AI Chatbots making customer service functions easier

AI Chatbots making customer service functions easier

AI in customer service ushers in an era of customer-first approach. Alok Kumar Agarwal of Alankit shares how customer service stands to gain immensely from AI chatbots! AI technology has been making heads turn since Chat GPT was released last November. People have...
The Impact of GST On Small And Medium Enterprises

The Impact of GST On Small And Medium Enterprises

Alok Kumar Agarwal Alankit decodes how small and medium enterprises have been affected post-GST reform. The implementation of the Goods and Services Tax (GST) in July 2017 marked a seminal moment in the history of Indian taxation. This ambitious tax reform, designed...